Terms of Service

Last Updated: June 2026

The terms "we", "us" and "our" refer to Upsilion. Upsilion operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Upsilion is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly identical to depictions rendered in our online store. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.

Section 3 - Orders

When you place an order, you are making an offer to purchase. Upsilion reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Upsilion confirms acceptance via an order confirmation email. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as Upsilion may be unable to accommodate cancellation or modification requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or international import charges.

You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorized to use such payment method for the purchase, (iii) charges incurred by you will be honored by your card issuer or payment provider, and (iv) you will pay charges incurred by you at the posted prices.

Section 5 - Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times provided during checkout are estimates only and are not guaranteed. Once we transfer products to the shipping carrier, title and risk of loss passes entirely to you.

Section 6 - Intellectual Property

Our Services, including but not limited to all trademarks, brand names, text, displays, images, graphics, product designs, lookbook layouts, video, and audio, are owned by Upsilion, its affiliates or licensors and are protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.

Section 7 - Third-Party Links and Optional Tools

The Services may contain materials, hyperlinks, or optional tools provided or operated by third parties. We provide access to these third-party elements "as is" and "as available" without any warranties, representations, or conditions of any kind. We are not responsible for examining or evaluating the content or accuracy of any third-party materials, and we shall have no liability whatsoever arising from or relating to your use of them.

Section 8 - Relationship with Shopify

Upsilion is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Upsilion. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any transactions or sales between you and Upsilion.

Section 9 - Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's underlying data processor infrastructure. By using the Services, you acknowledge that you have read these privacy frameworks.

Section 10 - Feedback and Submissions

If you submit feedback, design suggestions, or creative materials to us, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such feedback in any medium for any purpose. We are under no obligation to maintain your submissions in confidence, pay compensation, or respond.

Section 11 - Errors and Inaccuracies

Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Services is inaccurate at any time without prior notice.

Section 12 - Prohibited Uses

You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any regional, national, or international regulations, rules, or laws; (c) to infringe upon or violate our intellectual property rights or the rights of others; (d) to harass, abuse, or harm any other person; or (e) to transmit false, misleading, or malicious information.

Section 13 - Disclaimer of Warranties

Except as expressly stated by Upsilion, the Services and all products offered through the Services are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Section 14 - Limitation of Liability

To the fullest extent provided by law, in no case shall Upsilion, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or those of Shopify, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages.

Section 15 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Section 16 - Changes to Terms

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.